Nacap Policies


The health and safety of our workers and contractors is our highest priority and will not be compromised. We must each ensure our safety and the safety of our fellow workers and contractors through a commitment to safe work practices and safe working environments.

To achieve this we will:

  • Maintain a Health & Safety management system that meets the requirements of OHSAS 18001
  • Comply with all applicable health and safety laws, client requirements and relevant codes of practice
  • Communicate our health and safety policy and procedures to all workers and contractors
  • Educate and train our workers and contractors to improve awareness, skills and performance
  • Consult with our workers on workplace health and safety including involvement in the decision making process
  • Seek commitment of all workers, contractors and suppliers to healthy and safe workplace practices
  • Provide leadership, information and a supportive environment that reduces the stigma of mental illness and promotes the health and wellbeing of our workers
  • Establish measurable health and safety targets including both lead and lag indicators
  • Provide relevant health and safety risk management systems and procedures including the use of the hierarchy of controls to manage health and safety risks
  • Monitor operational health and safety performance and promote reporting of health and safety observations, behaviours and incidents
  • Continually review health and safety performance to identify and implement improvements to the health and safety management system


Nacap strives for excellence in environmental protection and awareness.

To achieve this we will:

  • Maintain an environmental management system that meets the requirements of AS/NZS ISO 14001
  • Comply with all applicable environmental laws, client requirements and relevant codes of practice
  • Communicate our environmental protection and awareness policy and procedures to all of our workers and contractors
  • Educate and train our workers and contractors to improve awareness, skills and performance
  • Seek commitment from all workers and contractors to sustainable environmental practices
  • Minimise disturbance to soil, vegetation and wildlife habitats by limiting our activities to designated work areas
  • Establish measurable environmental performance targets and seek to continually improve performance
  • Apply all practicable steps to prevent pollution and other adverse effects from our operations
  • Monitor operational environmental performance and promote reporting of environmental hazards, behaviours and incidents


Nacap is committed to meeting the quality requirements of our clients.

To achieve this we will:

  • Maintain a management systems that meets the requiremetns of AS/NZS ISO 9001
  • Comply with all applicable laws, client requirements and relevant codes of practice
  • Ensure all work is completed to a standard that conforms to the specifications and contract
  • Provide sufficient resources to plan, develop, implement and maintain the management system
  • Establish and communicate Nacap’s core values and expected behaviours to our workers, contractors and suppliers
  • Educate workers to improve skills and performance and ensure our workers and contractors are competent to perform all work required of them
  • Develop, implement and maintain systems that prevent non conformances
  • Act promptly to correct non conformances and to prevent their recurrence
  • Seek feedback from our workers about how to improve our processes
  • Continually review and improve our processes and management system


Nacap is committed to providing and maintaining a working environment in which our workers, contractors and others are not exposed to hazards arising from worker fatigue or the use or misuse of alcohol and drugs.

This commitment extends to the management of transport and heavy vehicle driver fatigue in accordance with laws, regulations and other statutory requirements.

To achieve this we will:

  • Implement practices to minimize the adverse effects of fatigue, work conditions and excessive hours at work
  • Encourage workers and contractors to take part in activities that promote a healthy lifestyle including things such as exercise, healthy diet and quit smoking programs
  • Provide workers and contractors with access to services to assist with issues that may impact on the workers or contractor’s fitness to work
  • Promote a work environment free of alcohol and illicit drugs through education and a non discriminatory testing regime
  • Maintain a drug and alcohol free work environment defined as 0.00% Breath Alcohol Content for alcohol and any drug level less than the cut off levels stipulated by AS/NZ 4308
  • Communicate this Policy throughout the organization and to contractors to ensure there is a uniform understanding and approach to fitness for work requirements.


Nacap recognizes that there are mutual benefits to both workers and the organization by implementing a structured return to work process that provides a worker who has sustained a workplace injury or illness with an early and safe return to work.

To achieve this we will:

  • Ensure early implementation of the return to work process
  • Identify and provide where practicable suitable duties consistent with medical advice to achieve an early and safe return to work
  • Enforce the timely reporting of all workplace injuries and illnesses by workers through education and awareness in order to ensure prompt initiation of the return to work process.
  • Comply with all relevant return to work and rehabilitation laws
  • Educate workers to ensure an understanding of the return to work process and the shared responsibility for achieving an early and safe return to work of any injured or ill worker through mutual respect and cooperation
  • Maintain confidentiality of sensitive information regarding a worker’s rehabilitation and return to work program
  • Appoint an accredited return to work coordinator to facilitate return to work programs


Nacap strives for excellence in the area of community relations and considers social responsibilities an integral part of good business.

We believe that the building of relationships based on trust, respect and mutual advantage is essential to Nacap’s business success.

To achieve this we will:

  • Understand and respect the needs of the communities that we work with
  • Conduct our activities in ways which does not disadvantage those with whom we work
  • Act as a responsible member of the communities in which we operate
  • Contribute to the communities in which we work
  • Work to build relationships founded upon open and transparent communication
  • Maintain an appropriate level of consultation with stakeholders to ensure they are aware of current and future activities
  • Maximise local opportunities through employment and purchasing where practicable
  • Educate our workers and contractors to improve awareness and knowledge of community issues


Equal employment opportunity (EEO) requires a commitment to ensure the workplace is free of discrimination and harassment.

To achieve this we will:

  • Comply with all legislation and regulation in relation to EEO, discrimination and harassment
  • Communicate equal employment opportunity Policy and Procedures to all workers
  • Ensure that we do not discriminate against workers on the grounds of gender, marital status, ethnic origin, colour, nationality, disability, age or sexual orientation
  • Act decisively against behaviours that influence or result in discrimination or sexual harassment
  • Recognise the indigenous community and act to support indigenous employment
  • Maintain a workplace culture that lives by our Code of Conduct and Nacap Values
  • Analyse statistics that relate to gender and culture and act upon systemic issues


Nacap is committed to a code of conduct that drives principled actions and behaviours.

To achieve such conduct individually, organizationally and externally we will:

  • Apply Nacap Values (Integrity, Teamwork and Strive to be Better) to the way we behave and the decisions we make
  • Ensure ethical conduct with our workers, clients, suppliers, competitors and governments wherever we work
  • Promote workplaces that are free of substance abuse, harassment and bullying and deal decisively with exceptions
  • Ensure our behaviours and actions effectively contribute to a respectful and safe workplace, recognition of privacy and freedom of association
  • Address organisational conduct to eliminate conflicts of interest, the abuse of confidential information and the misuse of company resources



  • Never start work without identifying the hazards and having controls in place so you can work safely
  • If you believe a task is unsafe, always stop work and discuss with your supervisor
  • Review your SWMS or SWP when conditions change i.e. people, plant, process or environment or for new tasks
  • Always follow the steps and controls identified in your SWMS or SWP


  • Always wear appropriate and required PPE identified within your SWMS or SWP
  • When using chemicals, consult the Safety Data Sheet for specific PPE requirements
  • Gloves are mandatory for all manual tasks
  • Safety glasses are mandatory
  • Safety boots, long sleeves and long pants are mandatory


  • Always drive to the conditions, always wear a seatbelt, never handle a mobile phone while driving, do not speed, you must be a designated and qualified driver
  • Ensure you have a spotter or conduct a 360 degree walk around before you reverse a vehicle
  • Do not drive in dust clouds – pull over until the dust has settled


  • Always identify changes to work environment (e.g. other works going on around you, ground conditions, dust, weather, slopes, vegetation, third parties), work crew (e.g. new workers, absent workers, changed responsibilities), plant and processes (e.g. new tasks, removed tasks, change to how tasks are performed, change in task order)
  • Ensure that changes are communicated to the crew and recorded on your SWMS or SWMS review card


  • Always conduct a thorough prestart inspection of plant and equipment (includes electrical test and tag)
  • Tag out damaged plant or equipment
  • Ensure you have the correct qualifications and licences, and have completed a VOC, prior to operating plant or equipment
  • Use the right tool for the job


  • Never enter an excavation deeper than 1.5m unless the walls are benched, battered or shored
  • Ensure that “dial before you dig” lodgment is up to date
  • Check alignment sheets and / or third party plans as appropriate
  • Ensure you have the right PTW (e.g. third party permit and / or Nacap Form 2)
  • Comply with all barricades and signage displayed


  • Everyone must report for work fit for duty and without impairment
  • Undertake / participate in random and for-cause alcohol and drug tests as directed
  • Assess your fatigue levels and manage fatigue accordingly


  • Lifts must be planned and risk assessed by competent personnel. All persons involved in a lift must be consulted
  • Never be under a suspended load
  • Always inspect the condition of lifting equipment before use
  • Only licenced and VOC’d dogmen / riggers are permitted to sling and guide loads


  • All hazards are to be reported to supervisor and hazard card completed and submitted to your supervisor or OHS team
  • All near misses are to be reported to your supervisor or OHS team immediately


  • Never use compressors or high pressure pumps unless they are serviced and in good
  • condition
  • Always inspect hoses and fittings prior to use; do not use if they show any sign of wear / damage
  • Always ensure hoses are properly restrained at each point of connection (whip check / sock)
  • All fittings that are required to store pressure, and all structural members that are required to bear a load, shall be appropriately rated for the service condition